Migrate LiveCompare to a new server

To migrate LiveCompare to a new server, follow these steps:

Prerequisites

Before migrating LiveCompare from a source server to a target server, you should confirm that the target server can access each of the RFC Destinations, Test Repositories, External Data Sources and LDAP servers registered in LiveCompare on the source server.

The target server should also be able to access the email server referenced in the Configuration - Email screen on the source server.

Source server

The source server is the server on which LiveCompare is currently installed.

Review reports, app results, workflow results and workspaces

Sign in to the source server as a LiveCompare Editor. Review the reports in each of your workspaces (excluding __APP_ workspaces) and delete any that are unneeded or out-of-date. Review each of your apps and delete any app results that are unneeded or out-of-date. Review each of your workflows and reset any whose results are not required on the new server machine.

You may delete any workspaces that are no longer needed.

Take a note of your email settings

Sign in to the source server as a LiveCompare Administrator. Click and navigate to the Administration > Configuration > Email folder. Take a screenshot of the Configuration - Email screen. If the SMTPPassword field is set, you may need to ask your administrator for the password.

Record your configuration settings

Sign in to the source server as a LiveCompare Administrator. Click and review the following folders in the Administration > Configuration hierarchy.

• Logging

• Security

• General

• Reports

• Table Contents

• RFC Calls

• Report Branding

• Impact Analysis

• Test Repository

Take a note of any configuration settings you wish to use on the target server.

Take a note of the details for scheduled workflows

Sign in to the source server as a LiveCompare Editor and navigate to the Process Runs > Scheduled folder. Take a note of the start time and run frequency of each of the scheduled workflows.

Take a note of the schedules set for RFC Destinations

Sign in to the source server as a LiveCompare Administrator. Click and expand the Administration > RFC Destinations folder. For each RFC Destination, take a note of the scheduling details in the PHD, UPL, SDD, DUA and SC_MON tabs.

Identify the user data directory

Run regedit on the LiveCompare server machine and navigate to the HKEY_LOCAL_MACHINE\SOFTWARE\Tricentis\LiveCompare\2025.2\Settings folder:

Take a note of the UserDataDir value. This is the location of the LiveCompare user data directory.

Take a note of the advanced application registry settings

Run regedit on the LiveCompare server machine and navigate to the HKEY_LOCAL_MACHINE\SOFTWARE\Tricentis\LiveCompare\2025.2\Settings folder:

Take a note of any of the following registry entries if they have a value of X:

• OnlyAdminEditsXds

• OnlyAdminEditsPipelines

• OnlyAdminEditsRfcDest

• OnlyAdminEditsServiceNow

• OnlyAdminEditsTestRepositories

• StrongPasswords

Copy custom Access, Excel and PowerPoint templates to the target server

Copy any custom Access and PowerPoint template files from the following directories on the source server…

• <LiveCompare install dir>\web\shared\reporttemplates\AccessReports

• <LiveCompare install dir>\web\shared\reporttemplates\ExcelReports

• <LiveCompare install dir>\web\shared\reporttemplates\PowerPointReports

… to temporary ‘AccessReports’, ‘ExcelReports’ and ‘PowerPoint’ directories on the target server.

You are now ready to begin the migration.

Target server

The target server is the server to which LiveCompare will be migrated.

Copy the user data directory

Copy the user data directory from the source server to target server.

Install LiveCompare on the target server

Install LiveCompare on the target server, following the instructions here.

• In the Select User Data directory screen, specify the location of the user data directory on the target server.

• In the Advanced Application Settings screen, select the checkboxes corresponding to the source server’s registry settings that have a value of X.

When LiveCompare has been installed on the target server, you should be able to sign in using any of your Administrator or LiveCompare user accounts.

Restore your email settings

Sign in to the target server as a LiveCompare Administrator, click and navigate to the Administration > Configuration > Email folder. Complete the fields in the Configuration - Email screen using the details captured from the source server.

Save the settings and send a test email to verify the settings are correct.

Restore your configuration settings

Sign in to the source server as a LiveCompare Administrator. Click and restore any settings from screens in the Administration > Configuration hierarchy that were recorded on the LiveCompare source server.

Restore workflow schedules

On the target LiveCompare server, set schedules for each of your scheduled workflows using the scheduling details captured from the source server.

Restore RFC Destination schedules

On the target LiveCompare server, expand the Administration > RFC Destinations folder. For each RFC Destination with scheduling details in its PHD, UPL, SDD, DUA or SC_MON tab, click Unschedule to remove the schedule, and then reapply the schedule using the scheduling details captured from the source server.

Restore custom Access, Excel and PowerPoint templates

On the target LiveCompare server, copy any custom Access templates from the temporary ‘AccessReports’ directory to the following directory:

<LiveCompare install dir>\web\shared\reporttemplates\AccessReports

Copy any custom Excel templates from the temporary ‘ExcelReports’ directory to the following directory:

<LiveCompare install dir>web\shared\reporttemplates\ExcelReports

Copy any custom PowerPoint templates from the temporary ‘PowerPointReports’ directory to the following directory:

<LiveCompare install dir>web\shared\reporttemplates\PowerPointReports

Make existing reports accessible

To make LiveCompare reports migrated from the source server accessible on the target server, do one of the following:

• Create a DNS Subject Alternative Name and point this to the IP address of the target server, or

• Configure LiveCompare to run behind a reverse proxy.

You may wish to discuss these options with your Network Administrator.

Make newly-generated reports accessible

To make newly-generated reports accessible on the target server, follow these steps:

1. Sign in to the target server as a LiveCompare Administrator and click to access the studio.

2. Select the Administration > Configuration > Reports folder in the LiveCompare hierarchy.

3. Set the ReportBaseUrl field to http://<target server host name>/livecompare/

4. Click Save to save your changes.

Next: Move the user data directory to a new drive on the LiveCompare server