View ServiceNows

Select the Administration > ServiceNow folder or any of its subfolders to display a list of the ServiceNows that the folder contains. If you have LiveCompare Administrator permissions or if no Resource Groups have been defined, all the ServiceNows created on the server are shown. If you have LiveCompare Editor permissions and LiveCompare is Resource Group-controlled, only the ServiceNows in the currently selected Resource Group are displayed. If the top-level ServiceNow folder is selected in the Administration hierarchy, the Details pane lists all of the folder’s ServiceNows, including those in nested ServiceNow Folders.

The following details are shown for each ServiceNow:

Column Description
Name The name of ServiceNow. Click a link in the ‘Name’ column to display the details for the selected ServiceNow.
Description The description for the ServiceNow.
Url The URL for the ServiceNow instance.
Username The ServiceNow username used for the connection.