Upload and view record attachments in Tricentis Vera Web Portal

Attachments can be added to a Jira record that will then be accessible from the Tricentis Vera Web Portal.

To upload and view record attachments in Tricentis Vera Web Portal, follow these steps:

1. Create an issue in Jira.

2. Edit fields as needed and add attachments in the Attachments section.

3. Route the record for approval and refresh the page.

4. Click on an the Approval Task link to navigate to the Details page in the Tricentis Vera Web Portal.

5. Sign into the Tricentis Vera Web Portal.

   All attachments will show in the Vera Web Portal Attachments section.

6. Click on any attachment to activate the attachment preview window.

7. Navigate between each item by selecting the item on the bottom carousel or by using the left and right arrows.

   File types that are not images (i.e. .doc, .pdf, .csv, .xls) will prompt you to download the file for viewing.

8. To close the attachments preview window, click the X in the top right hand corner.

Note: The Vera Jira integration only supports ASCII characters in file names. Non-ASCII characters, such as accented letters, characters from non-Latin alphabets, emojis, or symbols aren't supported.