Deactivate and activate user accounts

It may become necessary to prevent a user from logging into Vera. System administrators can deactivate user accounts via the User Management table or from the User Profile screen. Follow the directions below to deactivate a user account. The same procedure can be followed to activate a previously deactivated user.

Note: New feature for the 2023.3 release.

Deactivate and activate a user account from the User Profile page

System administrators can deactivate users:

  1. Access the Administration area.

  2. Go to the User Management page. 

  3. Locate the user profile by filtering by one or more of the columns.

  4. To open user profile, select the edit icon or select the Full Name hyperlink to display the Edit User page.

  5. To deactivate the user, click the Active slider.

  1. Click Save Changes to commit the change to the system.

Deactivate and activate a user account from the User Management table

System administrators can deactivate users:

  1. Access the Administration area.

  2. Navigate to the User Management page. 

  3. Locate the user profile by filtering by one or more of the columns

  4. To deactivate the user, slide the toggle button to right in the Actions column for the correct user.

  1. Select Deactivate to confirm the deactivation.

Note: Deactivated users will not be able to sign into the system until they are activated by a system administrator.