Manage users

NeoLoad Web helps administrators to manage their teams by adding users, assigning roles, and controlling access. This way you'll be sure that the right users have the appropriate permissions to collaborate, run tests, and view results.

Before you start

NeoLoad Web uses role-based access to control what each user can do. You need an admin role to add or change users.

Get your team into NeoLoad Web

You need the Account Admin role to invite users, and you can't grant that role from the invite dialog. Contact your Tricentis representative to request it.

In the invite dialog, you can enter multiple email addresses at the same time. To onboard new users in NeoLoad Web, follow these steps:

1. Navigate to Settings > Users.

2. Select Invite user.

3. Enter the user’s email address.

4. Select the appropriate role.

5. Select Send invitation.

Once the invitation is accepted, the user will be added to the active users list and can start working in NeoLoad Web.

Change user roles

As a NeoLoad Admin or Account Admin, you can make sure that team members always have the correct level of access for their current responsibilities. As team responsibilities change, you may need to update user roles.

To modify a user’s role:

1. In the right navigation panel, go to Settings, then select the Users tab. The table lists your users along with their roles, statuses, and other key details.

   The Status column indicates whether the user has accepted the invitation or if it's still pending.

2. Find the user, then use the dropdown in the Role column to select a different role.

3. Optionally, modify user workspaces directly from this grid by selecting the desired workspace.