Sign in to NeoLoad Web
SaaS
To sign into NeoLoad SaaS, you can either use your Neotys credentials or Single Sign-On (SSO).
Your email address and password are your single one credentials for everything Neotys. They allow you to use only one set of login details to sign in to any of your Neotys solutions.
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Enter your email address and password.
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Click Log in.
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If applicable, select the account you want to work on.
This opens the Welcome view of NeoLoad Web.
 
NeoLoad Web signs you out after 28 minutes of inactivity, and this timeout period isn't configurable.
Note: If you sign in from a public computer, make sure to sign out before leaving.
Customers connecting to the NeoLoad Web SaaS plan can have their account configured to sign in with SSO (SAML). For more information on the setup, please contact Tricentis Support.
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Click Log in with SSO.
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Enter your SSO number or the optional label assigned during Tricentis SSO setup.To find this number and receive an email with all of your accounts, click Forgot your SSO account?.
 
After authenticating with SSO, you sign directly into NeoLoad Web SaaS.
NeoLoad Web logs you out after being 28 minutes inactive, and it's currently not configurable.
On-premise
After you've installed NeoLoad Web, sign in with the default credentials:
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User ID: admin
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Password: nlweb-password-changeit
 
Caution: For security reasons, change the default password after your first sign in.
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Go to the front end URL connection defined by your administrator.
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Enter the User ID and password defined by your administrator.
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Click Log in.
 
This opens the Welcome view of NeoLoad Web.
NeoLoad Web logs you out after being 28 minutes inactive, and it's currently not configurable.
Note: If you sign in from a public computer, make sure to sign out before leaving.