Log of the Monitoring Agents

The log file of a Monitoring Agent contains all the actions on the Monitor Engines managed by the Agent.

It is the monitoring-agent.log file accessible:

• with the Open Logs Folder command:

  • in the Help menu of the NeoLoad Controller for a local Agent use

  • with a right-click on the Monitoring Agent icon in the systray, on the dedicated machine of the Agent

• directly in the directory of the NeoLoad logs:

  • C:\Users\<user>\AppData\Roaming\Neotys\Neoload\NeoLoad 2025.3\logs\ (Windows operating systems) for a Controller installation and a local Agent use

  • C:\Windows\System32\config\systemprofile\AppData\Roaming\Neotys\NeoLoad\NeoLoad 2025.3\logs\ (Windows operating systems) on the dedicated machine of the Agent

Display the log of the Monitoring Agent of a Controller installation

To display the log of the Monitoring Agent of a Controller installation, follow these steps: 

1. Go to the logs directory:

   • In the Controller, click Help > Open Logs Folder, or

   • Open C:\Users\<user>\AppData\Roaming\Neotys\Neoload\NeoLoad 2025.3\logs\ (Windows operating systems)

   • ~/.neotys/neoload/2025.3/logs (Linux and Mac operating systems)

2. Open monitoring-agent.log

Display the log of the Monitoring Agent of a dedicated machine

To display the log of the Monitoring Agent of a dedicated machine, follow these steps: 

1. Go to the logs directory on the Agent machine:

   • In the systray, right-click the Agent icon and choose Open Logs Folder, or

   • Open C:\Windows\System32\config\systemprofile\AppData\Roaming\Neotys\NeoLoad\NeoLoad 2025.3\logs\ (Windows operating systems)

   • ~/.neotys/neoload/2025.3/logs (Linux and Mac operating systems)

2. Open monitoring-agent.log